Penny Nelson - SVP Fulfillment

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HS 3.3.jpg

Penny Nelson - SVP Fulfillment

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SVP Fulfillment Operations

With a penchant and deep knowledge for compliance, operations and training, Penny has great respect for the fragility of the loan process. Realizing quality starts and follows a loan through its life cycle, her mission has been to build a highly rated quality team at Altavera—and she has succeeded. 

Having studied the mortgage process throughout her career, she has used her knowledge to guide and counsel clients on process risks and options. Her affinity for training lead her to develop Altavera Academy, providing a curriculum covering origination functions, compliance, credit, secondary and servicing.

Penny holds herself and her team of processors, underwriters and closers to the highest quality and service standards, which is the core of our culture at Altavera.

Penny was recently named one of Housing Wire’s 2016 Women of Influence.  Additionally, she holds a B.A. from San Diego State University and active FHA DE and VA LAPP designations.

 

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